Effective Date: 14 January 2025
These Terms and Conditions govern your donation to Elm Project (NPO314-020) (“we,” “our,” or “us”), a non-profit organization dedicated to saving, housing, and spaying animals in need. By making a donation, you agree to the following terms and conditions.
1. Introduction
Elm Project is a registered Non-Profit Organisation (NPO314-020), focused on rescuing, rehabilitating, and providing shelter for animals in need. We also provide spaying services to control the overpopulation of animals in our community. By contributing to our cause, you help us continue our mission to improve the lives of animals.
2. Donations
- Types of Donations: You can donate funds to support our mission in various ways, including one-time donations, monthly contributions, and special campaign donations. Donations can be made via our website, bank transfer, or other methods specified by Elm Project.
- Use of Donations: Your donation will go directly towards supporting the rescue, sheltering, medical care, and spaying of animals. We are committed to ensuring that your funds are used responsibly and in line with our mission.
- Payment Processing: Donations made through our website are processed via secure third-party payment platforms. Elm Project does not store your payment information. For offline donations, you will receive an official receipt as per South African tax regulations.
3. Refund Policy
- No Refunds: All donations made to Elm Project are final and non-refundable. Once your donation has been processed, we cannot return the funds. Please ensure that your donation amount is correct before completing your transaction.
- Error in Donation: If you believe an error was made in your donation, such as a duplicate charge or incorrect amount, please contact us at info@elmproject.org.za or call 082 686 6067. We will assess the issue and, if necessary, assist you in correcting it.
4. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Any personal details collected in the donation process will be handled in accordance with our Privacy Policy (available on our website). We will not share, sell, or trade your personal information with third parties without your consent, except as required by law.
5. Your Consent to Communication
By donating to Elm Project, you agree to receive communications related to your donation, such as receipts, tax certificates, and updates on our work. You may also receive newsletters, event invitations, and fundraising updates. You can opt out of non-essential communications at any time by following the unsubscribe instructions provided in our emails or contacting us directly.
6. Tax Exemption
As a registered Non-Profit Organisation in South Africa, Elm Project is eligible to issue Section 18A tax certificates for qualifying donations. If you would like to receive a tax certificate, please ensure that your donation is linked to your personal details and contact us at info@elmproject.org.za.
7. Gift Aid and Additional Donations
- Gift Aid: If applicable, donors can support Elm Project through any available government schemes, such as Gift Aid, and claim tax relief for their charitable contributions, subject to South African tax laws.
- Additional Donations: Elm Project welcomes any further donations, including in-kind donations of goods, services, or other resources that support our mission. If you are considering making a significant in-kind donation, please contact us directly at info@elmproject.org.za.
8. Changes to Terms and Conditions
Elm Project reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically to stay informed about how your donations are being handled.
9. Liability
- Limitation of Liability: Elm Project will make every effort to ensure that your donation is used in accordance with our mission. However, Elm Project is not liable for any direct or indirect consequences resulting from your donation or participation in our campaigns, including technical issues or website downtime.
- Indemnity: By donating to Elm Project, you agree to indemnify and hold harmless Elm Project, its directors, officers, employees, and volunteers from any liability or claims arising from your donation or interactions with our platform.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising out of or in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of South Africa.
11. Contact Information
For any questions or concerns about these Terms and Conditions or the donation process, please contact us at:
Elm Project (NPO314-020)
Email: info@elmproject.org.za
Phone: 082 686 6067
Website: www.elmproject.org.za
Address: Hillside Farm Kareedow 6400
By donating to Elm Project, you are supporting a critical cause in saving and improving the lives of animals. We deeply appreciate your contribution and commitment to making a difference in the lives of animals in need. Please read these Terms and Conditions carefully before making your donation to ensure that you understand your rights and responsibilities.